Frequently Asked Questions
How much does a DNA test cost?
Our DNA tests are all priced at R2,399 per test, however you can keep an eye for the odd occasion where we might run a special.
How much is an additional test?
The wonderful thing about BioCertica is, that once you have done a DNA test, all your data has been secured, and if you are curious you can unlock more about yourself, at a fraction of the cost at R999.
What can I learn from a BioCertica DNA test?
Our tests aim to provide you with actionable results that you can apply in your lifestyle and ultimately own your wellness. At each trait, we provide you with information to understand how we calculated your genetic risk, what your risk means, some common signs, and a recommendation.
Are my samples sent overseas?
All samples are tested by the Central Analytics Facilities (CAF) DNA Sequencing Unit at the University of Stellenbosch in South Africa.
Do you ship to international clients?
We are a South African based company that currently only ship within South Africa.
Is BioCertica's lab accredited?
Currently, we are not an accredited lab and are in the process of working towards accreditation.
Can other people see my results?
No, we are a privacy first company, and believe that only you should hold the keys to unlock your data.
We use secure verification methods to ensure that your results are only for your eyes. How do we safeguard your DNA data?
We take the safeguarding of your data very seriously, and therefore we use encryption and Amazon cloud servers to keep your data private and secure.
Can I download and upload my DNA data to other platforms such as GEDmatch?
If that is the case, you can request your raw data file from us. However, we will supply you with a file format that we use to process your results. This might mean that other companies will not accept this file format.
Is it possible that my results might change over time?
Yes, even though your DNA is static, the science behind it can change from time to time.
We aim to provide you with the most accurate results out there; therefore, our team is constantly looking at the latest research available.