At BioCertica, we’re committed to empowering practitioners with the tools they need to help their clients unlock meaningful health insights from their DNA results. Our platform makes it simple, secure, and seamless for you to access and review your clients’ genetic reports — with advanced tools designed to support your consultations.

Whether you're a healthcare professional, wellness coach, or specialist, BioCertica gives you instant access to cutting-edge genetic technology, including our revolutionary AI Co-Pilot, which assists you in interpreting results with confidence.

Step one

Register on the Practitioner Portal

Create your practitioner account on our secure portal. The registration process is fast, and we’ve provided a short video tutorial to walk you through it.

➡️ Watch Registration Video

Register Here

Step two

Request Access to Your Client’s Results

Once registered, simply request access to your client’s DNA report via the portal. You can easily find this feature as shown in the guide below for your reference.

Your client will receive a notification on their mobile device prompting them to approve your request. Once they approve, you’ll gain immediate access to their results through your practitioner dashboard.

How to request access

Step three

Review Results with AI Assistance

With access granted, you can explore your client’s genetic results in detail on the portal. Leverage the power of our AI Co-Pilot — an advanced tool that assists you in understanding complex genetic information, making your consultations smoother and more impactful.

For additional guidance, we also offer a Results Interpretation Guide:

View Interpretation Guide

Optional but Recommended: Practitioner Course


We highly recommend completing the BioCertica Practitioner Course, available in your portal. While optional, this course is the best way to deepen your understanding of DNA science, our reports, and how to deliver optimal guidance to your clients. Though we understand it can take time, completing the course ensures best practice and elevates your consultation experience.

Practitioner FAQs

Why should I be a BioCertica practitioner?

BioCertica is the first African company to use cutting-edge Polygenic Risk Score methodology to generate a high resolution and more in-depth genetic analysis. Allowing you to provide state-of-the-art, personalized insights to your patients and enabling them to live healthier lives.

READ MORE HERE!

How do I register as a practitioner?

Follow this link to the portal and follow the prompts to register. Watch this video for a walk through of the process.

How do I navigate the practitioner portal?

We’ve put together a helpful guide to show you exactly how to navigate the BioCertica Practitioner Portal — making it easier than ever to access reports, manage clients, and customise packages.

How to use the portal

Why must I do the practitioner course?

Our practitioner's course is very important. As we use a new methodology it is important that we provide you with all the support you need to accurately interpret DNA results. We value your time and have ensured that our course is as short and compact as possible.

How do I design my package?

Select 6 of our 12 DNA reports to make up your personalized package. Follow this guide on how to design your package!

What does it cost to be a BioCertica practitioner?

There are no costs to becoming a BioCertica practitioner.

Got more questions? Get in touch with us!